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! Before try MS Dynamics CRM Learn it

Learn It Before Using Microsoft CRM! The proper and proper learning of the use of tools has a direct impact on the use of that tool. We guarantee to provide you with completely correct and applicable concepts in Microsoft CRM. Some of the educational topics are presented in the table below.

 

 CRM and ERP strategic consulting

Administration & Reporting

Management, maintenance and reporting

Installation, maintenance, debugging and reporting

Installation, commissioning, configuration and debugging Microsoft Dynamics CRM Server

Installation, commissioning, configuration and debugging Microsoft Dynamics CRM Outlook Client

Maintenance and management of CRM Server

Manage and maintain databases and configure automated backups

Basic Information Management (Initializing) (Tree Charts, Sites, Sales Areas, etc.)

Management of organizational units, offices and branches

Manage users and access levels

Designing and Editing Charts Charts

Design dashboards

Designing reports requested by managers

Design and implementation of printed reports (pre-invoice, order, sales invoice, etc.)

 CRM and ERP strategic consulting

Professional User

CRM Manager and Professional User

Office Automation, Marketing, Sales, Service Automation Office automation, marketing, sales and after sales service

Operational and practical knowledge of office automation in Dynamics CRM

Manage daily tasks

Manage letters, faxes, emails and phone calls

Manage your work calendar and appointments

Operational and Practical Introduction to Marketing Automation in Dynamics CRM

Manage marketing lists

Manage potential customers and marketing leads

Manage the planning and execution of advertising campaigns

Operational and Practical Introduction to Sales Automation in Dynamics CRM

Manage your work calendar and appointments

Operational and Practical Introduction to Marketing Automation in Dynamics CRM

Manage and evaluate sales opportunities

Managing competitors

Manage sales goals

Operational and Practical Introduction to After-Sales Service Automation in Dynamics CRM

Contract Management

Manage customer requests and after-sales service items

After-sales service resource management

Manage work queues



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