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Features of VOIP and Call Center Integration with MS CRM

Connect Microsoft Dynamic CRM to Panasonic Power Plants and all Asterisk & nbsp based Power Plants such as: Elastix, FreePBX

Ability to automatically record calls in CRM along with call time, date and duration

Display caller information before answering experts

View incoming, outgoing and unanswered calls in the application

Auto-contact customers with a single click in MS CRM

Ability to record contact details during Pop Up

Full CRM search through the software

View 10 recent caller activity

The module calls a Voip cloth
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