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  1. TavanaSazan
  2. Support Service Packages for Tavanasaazan Applications

Support Service Packages for Tavanasaazan Applications

Your Business Partner

Tavanasaazan's Application Support and Development Service Packages

 

Professional Application Design by Tavanasaazan

 

Tavanasaazan Company, in order to assist the digital development of businesses in today's competitive environment, offers its services in the design and development of various e-commerce applications to its clients. The Tavanasaazan application design and development team, utilizing the latest, most up-to-date, and best technologies in the world, designs various professional applications for any industry and specific to any business.

Tavanasaazan applications can be integrated with websites and also have a ticketing system to provide online support services to clients. This helps you provide the best services and gain customer satisfaction, thereby improving your branding, sales, and service delivery.

By designing a mobile application, you can have the opportunity to establish more connections with your clients and be available to them at any time and moment. The Tavanasaazan application design team, with sufficient skills and extensive experience, is ready to design various Android and IOS applications for you. We assure you to provide the most diverse features with the best quality.

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Purchase Guide 

Tavanasaazan Application Support and Development Service Packages

 
#Description of ServicesE-TicketE-SupportE-BusinessE-VIP
10
1Providing online support services through tickets

 

 

 

3Providing on-site support services*____________

 

5Weekly backend support with 10-day retention period____

 

 

6Monthly backend support with 10-day retention period

 

8Direct phone communication with support expert without queue________

 

 

 

11Providing a 10% discount on purchasing other Tavanasaazan products during the support period

 

 

 

11Providing a 10% discount on purchasing other Tavanasaazan products during the support period

 

 

 

 

14 Ability to request development and customization (form, process, and report generation)____

 

 

 

15Access to the customer portal system (registration and tracking of requests (ticketing))

 

 

 

 

16Request for retraining on application management____

 

 

 

17Free application hosting space *Up to 1 GBUp to 3 GBUp to 5 GBUp to 10 GB
18Free bug fixing services if reported by the customer (bug fixing time is not calculated)

 

 

 

 

19Person-hours of services per month1 hour2 hours5 hours10 hours
20Total hours per year12 hours24 hours60 hours120 hours
21Total amount for 12 months in Rials21,600,00038,400,00084,000,000201,600,000
22Service price per hour in Rials1,800,0001,600,0001,400,0001,200,000
23Online orderOrderOrderOrderOrder

Related Links

Guide to Purchasing and Ordering Professional Application Design 
Professional Applications by Tavanasaazan 

Special Notes

* For ordering the VIP package for on-site services, please first check with the sales department to confirm service availability in your desired city.

** Any request for content registration services, template redesign, or other requested changes will incur costs. Tavanasaazan will first review the possibility of providing the service, notify the client of the time and cost, and if confirmed by the client, the services will be provided. It is important to note that at the end of each month, based on the provided service time and the time limitations of the selected support package, an invoice for the excess service time will be issued to the client, which must be paid within 24 hours.

A 20% discount is granted to support contracts for second and subsequent companies.

The basis for calculating each phone call in the E-Support package and beyond is at least 10 minutes, and the basis for each on-site service session, if service provision in the relevant city is possible, is up to 3 hours. 3 hours are calculated for the issuance of the monthly invoice.

The time for each month is related to that specific month and is not transferable to the next month.

All client requests must first be ticketed, and after each ticket is completed, they must confirm or deny the received services. If a ticket is in the waiting state for a client response and the client does not respond within 72 hours, it will be considered confirmed.

Related Products

E-Ticket Application Support Package 
E-Support Application Support Package 
E-Business Application Support Package 
E-VIP Application Support Package 

Types of Tavanasaazan Applications

 
  •  Store Application
  • Support and Ticketing Application
  • Ambassador Application (Delivery)
  • Educational Institute Application
  • Service Application
  • Corporate Application
  •  Digital Signature Application
  • Tourism Application
  • Order Management Application
  • Marketplace Supplier Application
  • Restaurant Application
  • Custom Application

Custom applications by Tavanasaazan are designed for businesses that are not listed above but need a professional application for their activities. We help you design your desired application with complete expertise and professionalism so that you can outperform your competitors and shine more and better in your business market.

Professional Application Design

 

Building a powerful application for business is a barrier against economic failures. Mobile programs, or apps, have many fans in the digital and internet world. These programs can store information on your mobile phone even if there is no internet access, and using them is very simple.

Professional application design is a way to bring your customers closer to you and your products, and you give them the possibility to use your services easily without limitations. To achieve many positive results through your business application, you should design it in a way that has a simple and beautiful user interface so that users can use it with complete satisfaction.

Advantages of Professional Application Design for Business

 

With the onset of e-commerce, most businesses have moved towards offering services and products in the virtual space, as their audience is also more present in this space. Developing and upgrading an online business requires a proper strategy and planning to achieve goals; Tavanasaazan Company helps you proceed on this path with a correct strategy and succeed.

Advantages of Application Design:

  • Attracting more customers
  • Attracting loyal customers
  • Increasing product sales
  • Effective communication with the audience
  • Creating a business environment on the internet platform

You might ask yourself what the first step in starting to develop a digital business is? The best answer to this question is getting the right consultation, setting up a good strategy, and finally starting. At Tavanasaazan, we help you achieve your goals by offering business development consultancy services, website and application design.

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Purchase Guide 

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