This solution is based on Microsoft CRM and Enabling Office automation software and enables the sending of messages into Enabling Office automation product through Microsoft CRM software. Many organizations use office automation products for their internal and external communications, and users are usually accustomed to checking their office automation systems. This solution enables organizations to take advantage of the vast and varied capabilities of Microsoft CRM software and deliver all the information to the organization's users in the same familiar office automation environment by sending a message. Enabling Office Automation Communication System Enables you to be able to send a message in the Enabling Office automation through the CRM software environment. You can also automatically create message based on the information contained in the CRM message using the capabilities of dynamic message content creation and enable automated posting of the message through the CRM workflows. With this process, your users receive a message in their office automation software and can access the relevant form in the CRM by clicking on the link in the received message.